YOUR KEY TO ACCESSING THE MOST TRUSTED ONLINE MARKETPLACE
To help ensure a fair and trusted experience for all buyers, we require new customers to submit a fully refundable $1,000 registration deposit. A deposit allows you to bid on up to four online properties at a time across the Auction.com marketplace and signals to sellers that you’re a serious, ready-to-transact buyer.
In some cases, select properties may require all registrants regardless of past Auction.com purchases to submit a deposit. To unlock access, simply deposit $1,000 during registration or in advance through your Wallet in the dashboard.
HOW IT WORKS
fund your deposit
register for the Property You’re Interested In
win the
PROPERTY
Successfully CLOSE
your deposit is AUTO REFUNDED
GETTING YOUR DEPOSIT BACK IS EASY
Your $1,000 registration deposit is fully refundable. You can always request a refund from your Wallet if you're not in an active transaction. But most of the time, we’ll handle it for you automatically:
Closed on a property?
Your deposit is automatically refunded shortly after closing is confirmed.
Deposit sitting in your Wallet
for 150 days with no activity?
We'll send it back to your original payment method — no request needed.
It’s all part of making your Auction.com experience fast, fair, and flexible
YOUR WALLET
Your Wallet is in your Dashboard and lets you easily manage your funds for your deposit and review your previous transactions.
Frequently Asked Questions
Buyers who have not previously completed a successful purchase through Auction.com are required to place a deposit before participating in certain property transactions.
You can begin participating immediately after completing registration and submitting your deposit. Deposits can be submitted in your Wallet today or during the registration process.
No. One deposit of $1,000 provides access to multiple property transactions requiring a deposit. You can register for up to 4 property opportunities simultaneously using the same deposit.
You can request a refund of your deposit in the Wallet section. Simply click the ‘Request Refund’ button and follow the instructions. Refund eligibility is determined based on your adherence to our Participation Terms.
-
If your deposit remains in your Wallet for 150 days and not in an active transaction, we’ll refund it automatically.
-
If you successfully close on a transaction, your deposit will be automatically refunded shortly after closing is confirmed.
If your deposit is eligible for a refund, processing can take up to 10 business days depending on the payment method.
If you are selected to move forward with a purchase but fail to complete the transaction in accordance with the Participation Terms, the full deposit amount will be retained as liquidated damages, not as a penalty.
No. Deposit funds cannot be applied to earnest money or any other costs associated with a property transaction.